Reviews
Ryan puts new water heater and done great job on it. He took his time to explain some of the details and some tips what to do if emergency. He also put tags on the pipe where the water valve is and so I can turn it off when emergency arise. I am deaf and he is the easy person to read lips and took time to explain again if I don't understand. Ryan is a great guy and will ask for him if I need him to repair. Good job and keep it up Ryan.... :)
Brian came to explore a ceiling water stain which I thought might be from a leaking water pipe. The ceiling was/is closed and we could not initially see evidence of pipes. While here, he noticed we had the now band, gray pipes. I had been thinking of updating and he convinced me to do that. During the work he was able to verify that the pipes were leaking; thanks for saving us from a future flood. Also, he was pleasant and explained what he is doing, why and when. A very satisfying experience with Brian and his backup team.
The service was excellent. Very helpful and very good at explaining what was being done. Many thanks.
Had the tank less water heater serviced today and Bernie handled the job very well. He was on time, friendly and had some good suggestions to help give the water heater a longer life. They diamond program is a great value and you can save money. Like that idea. Great job and will call Ace plumbing in the future.
Just a brief note to comment on Brian and Jeff who were at my home this morning for the yearly inspection. Both my husband and I appreciate the care they took on making sure everything was in good working condition. Brian also took time to inform us on new methods to protect the house. It was a please to have them inspect our home and we appreciate their professionalism. Thank you both.
Brian came our to look at our humidifier. It needed replacing and was able to go and get the new one and install it all in one day! Brian has previously done work at our home and he is always, friendly, courteous and knowledgeable. We have dealt with ACE for many years and will continue to. Great service! Thank you!
ACE PEOPLE HAVE CONTINUOUSLY FOR SOME YEARS HAS DONE EXCELLENT WORK FOR US ON DIFFERENT TYPE OF HOME PROBLEMS TO FIX. THEY ARE TIMELY, INFORMATIVE, AND TELL ME THE WHOLE STORY. THANKS ACE. ANN.
Excellent, knowledgeable, personable and efficient. Very thorough work. Bernie is excellent and would be happy to have him anytime necessary. The Diamond club is worth every cent
Great experience this week. Rick with Ace went over and above expectations fixing our tankless water system and updating our garburator. When complications arose, and I couldn't stay in the house, Rick came back after dinner until the issue was resolved.
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