Become An Elite Service Plumber! Apply Now Read More

Skip navigation

24/7 Emergency Response


Serving the Calgary Area

24/7 Emergency Response


View Our Financing Options

Phone Number Text Goes Here

Serving the Calgary Area


Ace Plumbing and Heating Blog

Sewer Backup. Expert Advice You Need to Know

Image of Jack, The Professer of Plumbing giving sewer backup advice.

A Sewer Backup and Navigating the Storm

Imagine waking up to the distressing reality of a sewer backup in your basement. It is an experience that can send anyone into a state of panic. Jack, Professor of Plumbing at Ace Plumbing and Heating in Calgary, understands what you are going through. He is here to guide you through this crisis with some professional advice.

Understand Your Situation

Firstly, let us acknowledge how challenging and unsettling this situation can be. 

Secondly, a sewer backup not only causes damage to your property but also poses health risks. 

It is a problem that requires immediate attention and a clear head.

Steps You Can Take To Mitigate The Impact Of A Sewer Backup

1) Avoid direct contact with the water

Sewer water can contain harmful bacteria.

2) Shut Off the Water

Locate and turn off your main water valve to prevent further flooding.

3) Open Windows

To reduce odours and introduce fresh air.

4) Document the Damage 

Take photos for insurance purposes.

Understanding the Cause of Sewer Backup

A sewer backup can occur for various reasons, like clogged pipes, tree root intrusion, or issues with the main sewer line. 

Identifying the cause is crucial for effective resolution.

Expert Solutions

Our technicians arrive with the latest technology and years of experience. 

Approach situations by following stringent procedures to minimize health risks, damage to property, and stress levels. 

We start with a thorough inspection using cameras to pinpoint the exact location and nature of the blockage.

Preventive Sewer Backup Measures

Prevention is always better than cure. 

Regular maintenance and avoid flushing down non-degradable items. Installing a backwater valve can significantly reduce the chances of sewer backups.

Your Well-Being Matters

Jack understands the physical damage of these incidents can be emotionally taxing. Our technicians will repair the cause of the sewer backup and ensure you have the support and information you need to feel at ease.

Case Study of a Sewer Backup

Recently, we assisted a family in a similar situation. Their quick thinking to call us immediately and shut off the water valve helped prevent extensive damage. Ace Plumbing and Heating’s timely intervention and cleanup measures restored their home to safety, providing them peace of mind.

When dealing with a sewer backup, several questions often come to the forefront. Each of these is crucial for homeowners to understand to manage these situations effectively and safely.

Timing Is Everything

The first question relates to the speed of response when a sewer backup occurs. The answer is unequivocal. Immediate action is critical. This rapid response is paramount to minimizing the damage caused by the backup. The longer the sewer water remains, the greater the potential damage to your property and the more challenging the cleanup process becomes. It is not just about property damage; quick action also reduces the health risks associated with the contaminants in sewer water.

Sewer Backup Health Risks

Regarding health risks, another common question we encounter is about the potential hazards of sewer backups to health. The answer is a resounding yes – sewer backups can indeed be hazardous. They can carry bacteria and other harmful substances that pose serious health risks. That is why it is essential to avoid direct contact with the contaminated water and to ensure the cleanup process is thorough. Our professional plumbing technicians arrive equipped with the tools and experience to handle these situations safely. sure your home returns to a safe and healthy state.

Sewer Backup Sign’s

Lastly, we often are asked about the signs that indicate a potential sewer backup. Recognizing these early warning signs can help in averting a full-scale disaster. Slow drains, gurgling toilets, and unpleasant odours emanating from your plumbing fixtures are often the first indicators of a problem. These signs suggest that there may be a blockage or other issue within your plumbing system that could escalate into a sewer backup. Being aware of these signs and acting promptly by consulting with a plumbing professional, can help prevent more significant issues down the line.

By addressing these questions, we aim to provide homeowners with the knowledge and tools they need to react appropriately to sewer backups, ensuring their safety and the integrity of their homes.


While a sewer backup is a daunting challenge, it is not insurmountable. Taking proper steps and with expert assistance you can navigate through this storm. Ace Plumbing and Heating is just a call away, ready to bring our experience and compassion to your doorstep.

Your Next Step

Whether experiencing plumbing issues or concerned about potential sewer backups, call Ace Plumbing and Heating now for expert advice and service, to ensure your home remains safe and sound.

Ace Plumbing and Heating specializes in providing peace of mind, quality, and service.

Comments are closed.