Reviews
THE MOST AMAZING SERVICE EVER! I had an emergency clog and overflow in the kitchen. ACE sent someone out asap who resolved the issue but when he left another one popped up, I ran before he drove away and he came back! The issue was resolved. The next day I had a question about what may have occurred and another tech was sent out! I decided well if he is here I will ask a few other things and sure enough I had more issues and all of them were addressed. Literally so knowledgable, SO professional and I will keep them in my rolodex and ALWAYS recommend them to everyone I know. I was THAT impressed from Beth on the call line to the Manny, Brian and Gordan! Thank you for making all my worries go away.
THE MOST AMAZING SERVICE EVER! I had an emergency clog and overflow in the kitchen. ACE sent someone out asap who resolved the issue but when he left another one popped up, I ran before he drove away and he came back! The issue was resolved. The next day I had a question about what may have occurred and another tech was sent out! I decided well if he is here I will ask a few other things and sure enough I had more issues and all of them were addressed. Literally so knowledgable, SO professional and I will keep them in my rolodex and ALWAYS recommend them to everyone I know. I was THAT impressed from Beth on the call line to the Manny, Brian and Gordan! Thank you for making all my worries go away.
Our 20 plus year old boiler was obsolete and getting costly to maintain so after doing some homework we decided on Ace Plumbing and we are so relieved we did..they were informative..polite..prompt and now im not worried about a possibility of the old boiler failing during a polar vortex this winter..deal with confidence..great team..
Our technician Brian was great! He was at our house quickly on a Saturday afternoon and was very kind. He took care of our problem and was very helpful.
This is who we've called for the last few years whenever we have had troubles and they've always been great. Friendly and efficient, would recommend!
As always, the Ace Plumbing technician did a great job, was professional, and answered all my questions. I trust them to reliably take care of my home maintenance needs, and I am very happy with their membership plan.
With so many plumbers to choose from, we were overwhelmed with where to start. It's hard to know who will provide quality work at a fair price.
We're so pleased with our entire experience with ACE Plumbing. From booking the estimate with the friendly and organized admin team, to having Mark come out and provide a timely and transparent quote, to Gordon and his assistant completing the work — every step was professional, efficient, and informative.
During the Poly-B replacement, I was home while the work was being done, and the crew was incredibly tidy and respectful. They minimized holes wherever possible and thoughtfully placed them in less noticeable areas, such as behind the fridge or inside closets. Of course, some exposed areas like ceilings and walls couldn't be avoided, but that's to be expected. Still, Gordon and his assistant completed the full replacement in just three days in our 2,300 sq. ft. home, and even went the extra mile by labelling the water lines in the utility room for clarity.
Our drywaller also commented on how impressed he was with the plumbing team's precision — noting how clean, straight, and consistent sizing their cuts were, making his repairs much easier. The plumbers even saved the drywall pieces in case we wanted to reuse them.
Everyone we interacted with was kind, genuine, and clearly took pride in their work. We felt confident throughout the entire process and now have peace of mind knowing the job was done right — as if it were their own home.
Thank you, Mark, Gordon, and the entire ACE Plumbing team — we truly appreciate your excellent service!
We love our toilet..David was quick clean and very efficient fabulous customer service...
Excellent service!! Gordon arrived earlier than anticipated, which was fantastic. He was very polite, personable, and knowledgeable. I'm grateful the issue with my hot water tank was a simple fix!
Thank you.
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