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Emergency Services in Calgary, AB

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Emergency Services Page:

Sewer back up Calgary Hot water tank leaking No hot water
Water leak in ceiling Gas smell No heat

Sewer back up (Calgary):

A sewer back up is one of the most unpleasant and potentially dangerous plumbing problems that a homeowner can face. Sewage backing up through the floor drain or a basement bathtub is not only a mess but can also cause serious health and safety concerns. The first thing that a homeowner should do if they are aware of a sewer backup is to call Ace Plumbing right away. As professional plumbers, we will minimize any damage to your home and mitigate the health risks. There are serious health risks associated with coming into contact with sewage including gastrointestinal infection, skin infections, respiratory infections, hepatitis a, and tetanus to name a few.

It is important to call us as soon as possible to minimize any contaminated water exposure to anyone in the home. Additionally, it is important to stop using any plumbing fixtures that may be connected to the sewer line until the sewer backup is fixed. This can help prevent the sewage from further backing up into the home. Ace Plumbing has helped many customers with sewer backing up in Calgary and has the experience and expertise to identify the source of the sewer backup and quickly get it repaired. We will be able to quickly assess the situation and determine the best course of action to take. They can also provide advice on how to prevent a sewer backup from happening in the future. It is important to note that a sewer backup is not just an inconvenience but can be a serious health threat and should be taken seriously. When you are dealing with a sewer backup, the most important thing to remember is to call Ace Plumbing right away. Ace Plumbing can quickly assess the situation and help to get everything back in order.

Step by step in a sewage backup

If you are experiencing a sewer backup emergency, it’s important to act quickly to minimize damage and ensure the health and safety of those in the affected area. Here are some steps you can take:

  • Call Ace Plumbing: We have a licensed plumbers with experience in sewer backups to assess the situation and make any necessary repairs.
  • Turn off the water supply: If you can access your home’s main water shutoff valve, turn off the water supply to prevent any more water from entering the pipes. Main water shut off is usually found in the furnace or mechanical room attached to the water meter.
  • Avoid using plumbing fixtures: Don’t flush toilets, run, or use other plumbing fixtures until the backup is resolved.
  • Protect yourself: Wear rubber gloves &boots and avoid contact with any sewage water or contaminated items.
  • Call your insurance company: Check your homeowner’s insurance policy to see if sewage backups are covered. If they are, contact your insurance company to start the claims process. Take photos of the damage an make a note of items that might have been damaged or lost.
  • Clean and disinfect the affected area: Once the backup is resolved, thoroughly clean and disinfect any surfaces and items that may have come into contact with sewage water.

Remember, when a sewer’s backing up it can be a serious health hazard, so it’s important to take the necessary precautions to keep yourself and others safe.

No Hot Water

It is never a good feeling to wake up to no hot water from the shower, in the middle of a cold winter. This can be an even more daunting task when you don’t know the exact cause of why your hot water tank has no hot water. If it is due to the cold temperatures, the first thing to check is to make sure any vents going through the side of the house are free of ice and debris. This is important to ensure proper airflow and allow the hot water tank to function properly. It may also be necessary to restart the hot water tank to get it running again. If you are unable to do this or are unsure of the cause of the problem, it is best to call Ace Plumbing at the given phone number.

Ace Plumbing is a reliable and experienced company that can diagnose and fix any issues when you find that you have no hot water in the house. They can also provide advice on how to prevent the no hot water issue from happening again in the future. If you find yourself without hot water due to the cold temps, don’t panic. Try to restart the hot water tank and check the vents for debris. If the problem persists, contact Ace Plumbing. They can quickly diagnose and resolve the no hot water issue and get your hot water running again. Don’t let the no hot water issue caused ruin your day. Call Ace Plumbing right away to ensure your hot water tank is running properly.

If you’re experiencing a no-hot water emergency, and you have a hot water tank 40 gallons or a hot water tank 60 gallon, there are several steps you can take to try to diagnose and solve the issue:

Step by step No Hot Water:

  • Check the power source: If you have an electric water heater, check that it’s plugged in and that the circuit breaker hasn’t tripped. If you have a gas water heater, make sure the pilot light is lit.
  • Check the thermostat: Make sure the thermostat is set to the appropriate temperature and that it hasn’t been accidentally turned down or off.
  • Check the heating element: If you have an electric water heater, the heating element may have burned out and need to be replaced. Consult your user manual for instructions on how to do this.
  • Check the dip tube: If you have a gas water heater, the dip tube may have become clogged, preventing hot water from flowing through. This can usually be fixed by flushing the tank or replacing the dip tube.
  • Call a professional: If you’re not comfortable troubleshooting the issue yourself, or if you’ve tried the above steps and still can’t get hot water, it’s time to call a professional plumber or heating technician to come and look.

Remember, if you smell gas or suspect a gas leak, immediately shut off the gas supply to your water heater and call your gas company or a professional plumber to assess the situation.

Reference Table 1- water heater capacity conversions

US Gallons Imperial Gallons Liters
Hot water tank 40 gallons 33.33 151.42
Hot water tank 50 gallons 41.64 189.27
Hot water tank 60 gallon 49.97 227.12

No Heat:

When the temperature outside is below freezing, waking up in a cold house to find the furnace is not blowing hot air is the worst feeling. The length of time the furnace is not working can determine how serious the damage around the home will get. If the furnace is not turning on for several days it is possible that the waterlines and fixtures in your home could freeze, causing major property damage. Having no heat in your home can be an emergency. Knowing what to do and whom to turn to can help you get the heat back on in no time is half the battle.

Ace Plumbing @ 587 317 2958 is available to help when your furnace is not heating. If you have no heat in your home, the first step is to turn on an alternate heat source. A gas fireplace or a plug-in electric space heater can help to keep your home warm until the heat can be restored. Be sure to follow all safety guidelines when using a space heater and never leave it unattended. If you have a fireplace, it can also alleviate the cold when the furnace is not blowing hot air.

Ace Plumbing will be able to provide you with the necessary repair or replacement services to get your heat back up and running. No heat in your home is an emergency that needs to be addressed immediately. Ace Plumbing @ 587 317 2958 can provide you with the emergency heat services you need to keep your home warm and comfortable. Whether you need repair or replacement services for your furnace 24/7, the team at Ace Plumbing has you covered. Don’t wait until the temperature drops, call Ace Plumbing today!

Step by step when furnace not blowing hot air:

If there is no heat in your home and it’s an emergency, there are a few things you can do:

  • Check your thermostat: Make sure your thermostat is set to "heat" and the temperature is set to a level that should trigger the heating system to turn on.
  • Check your circuit breaker: If your furnace is not working, it may be due to a tripped circuit breaker. Check your electrical panel to see if any breakers have tripped and reset them if necessary.
  • Check your pilot light: If you have a gas furnace, make sure the pilot light is lit. If it’s not, follow the instructions in your furnace manual to relight the pilot light.
  • Call a professional: If you’re not comfortable troubleshooting your heating system or you’ve tried the above steps and the system is still not working, it’s time to call Ace Plumbing to come and diagnose the problem.
  • Stay warm: In the meantime, try to stay warm by bundling up in blankets, a fireplace and by using space heaters (but make sure to follow safety guidelines), close off unused rooms to conserve heat.

If you’re in a situation where it’s extremely cold and the furnace is not blowing hot air, you should call Ace Plumbing as soon as possible to get the furnace working again.

Water leaks

There are many types of water leaks that can happen in a home, it can be a hot water tank 40 gallons that has leaked all over the floor, or water leaks that show up on the ceiling. There is a sinking feeling the pit of one’s stomach when water has leaked all over the floor. The amount of damage a leaking faucet handle, or leaky taps can do to cabinets in a short period of time means it is important get the water turned off to that leaking tap. The first thing you should do is turn off the supply to the leaking taps. If you cannot find the small valve that is usually in the cabinet, you will have to use the main water shut off to your home. The main water shut off is usually located in the furnace or mechanical room attached to the water meter. The sooner you turn off the less damage will happen and the easier the clean-up will be.

If the water leak is coming from behind a wall or from the ceiling it is possible that it is polybutylene (poly b) pipe. We are frequently asked, what does poly b look like? It is a grey pipe that can have blue or grey writing on it. It often has copper rings at the joints and copper fittings. The use of poly b pipe was discontinued after the high failure rate of the pipe. If you are not sure if you have poly b pipe leaking behind the wall, call Ace Plumbing.

Ace Plumbing @ 587 317 2958 can provide you with the emergency leak repair services you need to keep your home dry and comfortable. Whether you need repair or replacement services for leaking pipes, leaky taps, or hot water tank leaks 24/7. Ace Plumbing professionals will get the leak repaired fast.

Step by step water leaks from the ceiling

If you have a polybutylene (poly B) water leak behind your wall, it’s important to take immediate action to prevent water damage and potential safety hazards. Here are some steps you can take:

  • Turn off the water supply: Locate the valve on the main water line and turn it off. This will prevent further water damage.
  • Turn off power: If the leak is near any electrical outlets, turn off the power to those outlets to avoid the risk of electric shock.
  • Drain the affected area: If there is any standing water, use towels or a wet/dry vacuum to remove the water. Make sure to wear gloves and protective gear.
  • Identify the source of the leak: Try to determine where the leak is coming from. If it’s not immediately obvious, you may need to cut a hole in the drywall to access the area and identify the source.
  • Call a professional plumber: Unless you have experience with plumbing repairs, it’s best to call a licensed plumber to assess the problem and make the necessary repairs. A poly B leak can be a complex issue, and the experienced plumbers at Ace Plumbing will have the tools and knowledge to address the problem safely and effectively.
  • Consider replacing poly B pipes: If your home has poly B pipes, you may want to consider having them replaced with a more modern and reliable plumbing system, as poly B pipes are known to have issues with cracking and leaking over time. Your plumber can advise you on the best options for your needs and budget.

Remember, a water leak behind a wall can be dangerous and lead to further damage, so it’s important to act quickly and seek professional help.

Hot Water Heater Leak

Sometimes the hot water tank is leaking from the top of the tank and sometimes you can see the water heater leaking from the bottom. When the hot water tank is leaking from the side it is usually from a brass valve that could have hot leaking water down the side that pools on the floor. When the hot water tank pressure relief valve stops working it is common to see water leaking down the side or spraying downward onto the floor. It doesn’t matter where you see the water heater leaking from or how much water is leaking, quick action can save on property damage. When you see that there is a hot water heater leak in the basement it is time to act quickly and decisively. When you call Ace Plumbing their technician can diagnose where the hot leaking water is coming from how a repair that can be done. If there is no possibility to repair the hot water leaking from the bottom, the relief pressure valve on the water heater, or hot leaking water from the top, don’t worry Ace Plumbing carries a variety of size water heaters. They have a tank that holds 40 gallons to the larger water heater that has a 60 gallon capacity. If you have a power vented water tank pressure relief valve leaking Ace Plumbing can also determine if a repair is possible or if a replacement is needed.

Step by step hot water heater leak

  • Turn off the power supply: If you have an electric water heater, turn off the power supply at the circuit breaker. If you have a gas water heater, turn off the gas supply valve.
  • Shut off the water supply: Locate the water supply valve and turn it off to prevent water from flowing into the water heater and causing more damage.
  • Drain the tank: Open the hot water faucet at a nearby sink or tub to relieve the pressure inside the tank. Then, attach a hose to the drain valve at the bottom of the tank and drain the water into a nearby drain or outside.
  • Call a professional plumber: Contact a licensed and experienced plumber, such as Ace Plumbing, to diagnose the problem and provide you with the necessary repairs.

It’s important to never attempt to repair the water heater yourself, as this can be dangerous and may cause further damage. It’s best to leave the repairs to Ace Plumbing who has the expertise and equipment to fix the issue safely and effectively.

Gas Leak

If you suspect a gas leak, it’s important to take immediate action. The first thing you should do if you are smelling gas in the house is evacuate your home and call ATCO Gas at 1-800-511-3447 or the fire department at 911. Even a small amount of gas can be dangerous and cause an explosion, so it’s important to take precautions and get help right away. Gas smell in your home should not be taken lightly. Gas, like any other combustible material, can be dangerous if not handled correctly. When you smell gas, it could be a sign of a gas leak. If a gas leak is present, it could lead to a fire or an explosion if not taken care of immediately. Even if you can’t smell gas, it is still possible for a gas leak to be present. There are several different types of gas leaks that could be present in the home. One is natural gas; this could come from an appliance that is not working properly or an installation that was not done correctly. The second type is carbon monoxide. This is typically an odorless gas that can be fatal if not detected. Gas leak detection is extremely important in the home. The best way to ensure you are safe is to install a gas leak detector. If you smell gas in your home, you should leave immediately and call the professionals. ATCO Gas provides emergency help for gas smell in the home and is available 24/7. When you call the gas company, they will ask questions and provide instructions on how to safely evacuate. If you cannot reach ATCO Gas, call the fire department at 911. It is important to make sure you have a working carbon monoxide detector in your home. Carbon monoxide is a colorless, odorless gas that can cause serious health issues if not detected. If your carbon monoxide detector is not working, be sure to replace it. If you smell gas in your home, evacuate and call ATCO Gas at 1-800-511-3447 or the fire department at 911. The gas smell in the home should not be ignored as it could be a sign of a gas leak. It is important to take safety precautions and seek help as soon as possible.

Gas leak step by step

If you smell gas or suspect a gas leak, it is important to act quickly and take the following steps:

  • Leave the area immediately: If you are indoors, open windows and doors on your way out, but do not stop to turn off any appliances or electronics, as this could create a spark that ignites the gas.
  • Do not use any electrical devices: Do not use any light switches, appliances, or phones in the area where you smell gas, as they could spark and cause an explosion.
  • Turn off the gas supply: If you know how to do so safely, turn off the gas supply at the main valve outside your home or building.
  • Call emergency services: Call your local gas company or emergency services (such as 911 in Canada) to report the gas leak. Do not assume that someone else has already called, as it is important to ensure that emergency responders are aware of the situation.
  • Do not re-enter the area: Do not re-enter the area until emergency responders or a gas company representative have given you permission to do so.

Remember, gas leaks can be very dangerous and can lead to fires, explosions, and carbon monoxide poisoning. It’s important to act quickly and follow the above steps to keep yourself and others safe.

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