Reviews
Brandon did a great job replacing our cracked drain stack. Completed the work quickly and efficiently.
Technician was prompt, friendly and explained all aspects of the issues. Facilitated repair after picking up parts and offered a detailed explanation of the quote. Nothing is cheap nowadays however service can also be a difficult find. Not with Nat from Ace he was excellent. Thanks to your team. Will call again.
The very friendly and efficient receptionist had a service person out to us within a couple of hours. Nat was knowledgeable, totally professional, friendly and helpful with extra advice. Great service.
Nat was great! Very informative and professional. Got our issue resolved very quickly.
Nat in Calgary was just at my home - he was very quick getting here. Super friendly, polite and professional. Resolved the issue right away.
I'd have him back anytime.
Thank you so much Nat for the good service you provided during your time here!
To management - give this guy a raise, 5 star service all around.
Ace Plumbing recently replaced our leaking hot water tank. We were very pleased with the prompt and efficient technician who responded to our call. He explained our options, was very pleasant and professional and patiently answered all our questions, then proceeded to replace our old tank in a very timely manner. Workmanship was excellent. we wouldn't hesitate to call Ace Plumbing for any future plumbing needs.
When our water heater went on Dec 23, we called Ace Plumbing and Heating. Within a little more than an hour we had Brandon at our door with a new tank. Brandon was very knowledgeable, professional, and patient with all our questions. He explained everything to us and went to work to replace our worn out heater. We were more than pleased with his work and would highly recommend him and Ace Plumbing.
Extremely satisfied! Brian Olsen was knowledgeable and courteous, as he patiently explained all the plumbing issues at my place. Plus, this company's pricing practices do not try to take advantage of the customers.
To be honest, they weren't my first choice, and my first choice doesn't charge $240 for walking in the door... my first choice is $80 cheaper. However, Ace promptly answered the phones on Christmas Eve during the morning, and had a guy out to us in an hour. They were professional, courteous, got the job done. No complaints on service. My first choice of plumber contacted me soon as Ace left my house, and it seems overall I could've saved myself about $120 on the same service. I get it, Ace doesn't work Sundays and I was paying 'after hours'. I'd use them again, but only in an emergency if my first choice was too busy.
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