Reviews
With so many plumbers to choose from, we were overwhelmed with where to start. It's hard to know who will provide quality work at a fair price.
We're so pleased with our entire experience with ACE Plumbing. From booking the estimate with the friendly and organized admin team, to having Mark come out and provide a timely and transparent quote, to Gordon and his assistant completing the work — every step was professional, efficient, and informative.
During the Poly-B replacement, I was home while the work was being done, and the crew was incredibly tidy and respectful. They minimized holes wherever possible and thoughtfully placed them in less noticeable areas, such as behind the fridge or inside closets. Of course, some exposed areas like ceilings and walls couldn't be avoided, but that's to be expected. Still, Gordon and his assistant completed the full replacement in just three days in our 2,300 sq. ft. home, and even went the extra mile by labelling the water lines in the utility room for clarity.
Our drywaller also commented on how impressed he was with the plumbing team's precision — noting how clean, straight, and consistent sizing their cuts were, making his repairs much easier. The plumbers even saved the drywall pieces in case we wanted to reuse them.
Everyone we interacted with was kind, genuine, and clearly took pride in their work. We felt confident throughout the entire process and now have peace of mind knowing the job was done right — as if it were their own home.
Thank you, Mark, Gordon, and the entire ACE Plumbing team — we truly appreciate your excellent service!
We love our toilet..David was quick clean and very efficient fabulous customer service...
Excellent service!! Gordon arrived earlier than anticipated, which was fantastic. He was very polite, personable, and knowledgeable. I'm grateful the issue with my hot water tank was a simple fix!
Thank you.
The team of Brandon, David and Brian at Ace Plumbing gave above and beyond customer service and I appreciated their efforts to help us with all our plumbing needs.
Right from the dispatch operator to the technician on site: Friendly, efficient and punctual. They were able to use their time effectively. Very informative and helpful.
Great customer service! From Beth, who booked my appointment, to the technician, Brian! He was very helpful, knowledgeable and profoundly hilarious! Going forward, I will be using Ace Plumbing and Heating!
We recently replaced furnace's and water heater's in two mechanical rooms and added air conditioning. The work done by the team of Mark, Brian, Gordon and David over the 3 days was very professional and completed on time. It was a pleasure having them here and I will be recommending Ace Plumbing and Heating to my friends and family.
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