Reviews
The service was excellent. Very helpful and very good at explaining what was being done. Many thanks.
Had the tank less water heater serviced today and Bernie handled the job very well. He was on time, friendly and had some good suggestions to help give the water heater a longer life. They diamond program is a great value and you can save money. Like that idea. Great job and will call Ace plumbing in the future.
Just a brief note to comment on Brian and Jeff who were at my home this morning for the yearly inspection. Both my husband and I appreciate the care they took on making sure everything was in good working condition. Brian also took time to inform us on new methods to protect the house. It was a please to have them inspect our home and we appreciate their professionalism. Thank you both.
Brian came our to look at our humidifier. It needed replacing and was able to go and get the new one and install it all in one day! Brian has previously done work at our home and he is always, friendly, courteous and knowledgeable. We have dealt with ACE for many years and will continue to. Great service! Thank you!
ACE PEOPLE HAVE CONTINUOUSLY FOR SOME YEARS HAS DONE EXCELLENT WORK FOR US ON DIFFERENT TYPE OF HOME PROBLEMS TO FIX. THEY ARE TIMELY, INFORMATIVE, AND TELL ME THE WHOLE STORY. THANKS ACE. ANN.
Excellent, knowledgeable, personable and efficient. Very thorough work. Bernie is excellent and would be happy to have him anytime necessary. The Diamond club is worth every cent
Great experience this week. Rick with Ace went over and above expectations fixing our tankless water system and updating our garburator. When complications arose, and I couldn't stay in the house, Rick came back after dinner until the issue was resolved.
Fantastic!! My furnace wasn't working on Sunday night. My dog and myself were wearing sweaters and fearing the worst. I tried multiple companies but they just told me they could not get anyone out until noon the next day. Then I called Ace. Sean returned my call immediately. He sounded kind and informative over the phone. The dispatch was high but his professional manner and expertise was worth the price. He was there in 45 minutes and had my furnace humming along very quickly. Thanks Ace! I hope I never have to call you again but if I do I will be using Ace.
I called Ace for a problem with leaking hot water tap in the bathtub. Technician Bernie arrived at the time they said he would. In the process he discovered that the floor behind the toilet was "spongy" & assessed things with me. It turned out that I had a much more complicated issue than 1st thought. Bernie was professional and respectful and after his conversation with Jack DeVetten he was able to solve all the problems without a lot of extra expense. I highly recommend Ace to anyone who wants professional service carried out in a responsible way. I can't say enough for the service I received. The arrival time was exactly as they said and he didn't leave until all the work was done and all our questions were answered. Awesome company!
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